About The Independent Pharmacy

Run by experienced healthcare professionals

Online healthcare made safe and easy

The Independent Pharmacy is an online pharmacy and online doctor service operating in the United Kingdom. We provide confidential health consultations and sell over-the-counter and prescription medications across the UK.

In 2013, pharmacists Andy Boysan and Scott McDougall were worried about the state of online healthcare. They witnessed an online landscape of misleading information and illegitimate products, and knew that something had to change.

What the UK needed was a reliable online platform for essential medication, thorough consultations and expert medical advice. They founded The Independent Pharmacy to allow people access to all those things, and it’s since stood as a standard-bearer for the healthcare industry.

When you order from The Independent Pharmacy, you are cared for by only qualified UK pharmacists and doctors. That means no deceptive products, wrong prescriptions, or unreasonable prices. Just a consistent online pharmacy service you can rely on.

Andy Boysan
Scott McDougall
“We think accessing healthcare should be easy. Whether we’re fulfilling NHS prescriptions or helping people find the right treatments, we aim to offer our customers dependable, economical and convenient access to medicines with a personal and discreet service.”
Scott McDougall & Andy Boysan,
Co-Founders and lead pharmacists

Consultations, medications, and advice you can trust

At The Independent Pharmacy, we offer three core services:

  • Consultations. Our fully-trained UK clinical team are qualified to provide confidential online health consultations. We’ll review your situation, considering your symptoms and preferences, before providing you with a relevant prescription.
  • Medication. If you need over-the-counter treatment or have a prescription (from us, the NHS, or another healthcare provider), our online pharmacy service has you covered. We can ship your order quickly and discreetly, offering next-working-day delivery with plain packaging.
  • Advice. For many conditions, finding the right medication is only one part of the challenge. If you’re dealing with one such condition (such as menopause or erectile dysfunction), we can help you understand it and make good decisions.
A small collection of medicines; A tube of orange ointment, a bottle of pills, and a tub of cream

As well as offering a range of over-the-counter and prescription medicines, we also provide expert advice on a range of common health issues.

Why should you use The Independent Pharmacy?

When you use The Independent Pharmacy, you bypass the many risks of buying from illegitimate vendors. We’re fully registered with all relevant UK regulatory bodies, ensuring that our pharmacy and doctor services are regularly inspected for compliance, so you get all the safety and reliability of buying from your local pharmacy (with the added convenience or ordering online).

Here are two main reasons to choose us:

  • We’re committed to fighting healthcare stigmas. It wasn’t long ago that talking about mental health was taboo, and there are still many issues that sufferers are afraid or embarrassed to mention. We tackle every condition with even-handed discretion, doing everything we can to help patients feel comfortable and get the support they need.
  • We prioritise patient wellbeing over profit. We only stock safe medicines sourced from the same UK pharmaceutical wholesalers that supply the UK’s high-street chains. You won’t find any dangerous or risky treatments in our range, and we conduct rigorous medical checks before we prescribe anything. And if we don’t stock a treatment that meets your needs, we won’t sell you anything at all.

If you think an online pharmacy is suspicious, you can report it to the MHRA here.

Meet our team

  • Free delivery over £40
  • 100% UK-based pharmacy
  • Free advice and support
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How to order treatment from our online pharmacy

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We stock 857 treatments for 86 conditions

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Medical professionals standing unified looking for solutions to fix your health problem